Included with OneBx

AI helpers

They do the busywork. You make the decisions.

OneBx comes with AI helpers that take on the repetitive work in a logistics business – reading emails, preparing plans, drafting replies and checking bills – so your team can spend its time on customers and problems that need a person.

What they do

Bookings email reader

Reads customers' order emails and turns them into draft jobs, ready for the office to check and book.

Planning helper

Prepares a plan at 6am and 2pm: which vehicles to use, how to fill them, and new trips with their profit.

Customer updates helper

Reads customers' “where's my delivery?” emails and drafts the reply from what's actually happening, and confirms delivery days.

Bills helper

Reads suppliers' bills from your inbox, checks them against the costs you expected and flags over-charges.

Invoice helper

Gets the day's invoices ready first thing on working days, for accounts to check and send.

Quote chaser

Follows up quotes customers haven't answered, so none are forgotten.

Freight quote reader

Turns freight quote requests into draft quotes, and asks your suppliers for prices when you don't have a rate.

Prospecting helper

Finds companies that fit your best customers, checks them and suggests them as leads, with a first email drafted.

Advert writer

Writes your job adverts from a few details, ready to check and post.

Document reader

Reads shipping documents and fills in the details for you to check.

Ask OneBx

A built-in helper that answers “how do I…?” questions about OneBx, any time.

You stay in charge

  • They draft, people decide. Everything a helper prepares waits in one tray, with its reasons and the evidence. Approve, change or reject it in one click.
  • You choose how much they do. Each helper can be switched off, set to suggest, to draft, or – once you trust it – to get on with simple work and tell you what it did. Anything involving money or customers starts at draft.
  • They learn your way of working. Give them your house rules, and when you correct something they can remember it for next time.
  • Everything is recorded. Each action shows which helper did it and who approved it, and each helper has a track record you can check.
  • Costs are capped. Each helper has a monthly budget, with a warning before it’s reached.
  • Your data stays yours. Helpers only see what the person they work for is allowed to see, and your company’s data is kept private to your company.

Works across OneBx

The helpers work inside the OneBx products you use – Transport, Sales, Freight and the HR and Suppliers add-ons – and with your Microsoft 365 email.